eCommerce Outbound Sales Representative for Nooro | Remote SA (paying R30 000 p/m)
Welcome to Nooro, a place where innovation thrives, and passion leads the way. We are on a quest to redefine the eCommerce landscape, and we believe that our journey to excellence begins with our people. At Nooro, we’re more than just a team; we’re a community driven by the desire to make a significant impact. If you have a knack for sales and a heart for inspiring others, you might just be the perfect fit for the role.
Role Summary
We’re looking for a results-driven Outbound Sales Agent to actively seek out and engage customer prospects. The ideal candidate for this role should be an excellent communicator, with superior people skills and a commitment to maintaining positive customer relations.
Key Responsibilities
- Contact potential or existing customers to inform them about our products or service using scripts.
- Answer questions about our products or the company.
- Put through sales pitches to the customer, adjusting pitch to meet the needs of specific individuals.
- Understand customer requirements and close sales.
- Enter and update customer information in the database.
- Take and process orders in an accurate manner.
- Handle grievances to preserve the company’s reputation.
- Go the extra mile to meet sales quota and facilitate future sales.
- Keep records of calls and sales and note useful information.
Qualifications
- Proven experience of 3+ years as an outbound sales representative, or a similar role in the Sales field.
- Track record of successful sales, with a high close rate.
- Experience in upselling and hard selling.
- Proven track record of successfully meeting sales quota preferably over the phone.
- Strong communication and negotiation skills.
- Proficiency in English.
- Excellent knowledge of relevant computer programs (e.g. CRM software) and telephone systems.
- Ability to learn about products and services and describe/explain them to prospects.
- Ability to work in a fast-paced, high-pressure environment.
Work Location: Remote
Job Type: Full-Time
Experience: 3+ years
Reports to: Sales Manager/Lead
Base pay: $1500-$2K USD + 5% Sales Commission