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Document Writer Graduate for CSG | Remote SA

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Hi, I’m Zandile Vanqa, your Recruiter and guide to joining CSG. At CSG, you’re more than your resume. We want your diverse perspective and unique background to help us enrich the work we do together. We believe that by channeling the power of all, we make ordinary customer and employee experiences extraordinary. Channel the power of YOU and begin the journey to becoming a CSGer.

What you’ll do

  • You will report to the Continuous Process Improvement Manager
  • Process mapping: Proficiency in documenting current processes and designing future state processes.
  • Problem-solving skills: Capacity to identify root causes of issues and develop effective solutions.
  • Data-driven decision making: Comfortable using data to make informed decisions and measure the impact of process improvements (KPIs implementation for audits).
  • Continuous learning: Commitment to self-directed learning and staying updated on industry best practices.
  • Proactive: Dynamic and propositional – bring new ideas to improve the current state avoid keeping the status-quo
  • Process improvements (principles and practices)

You should have

Research shows that candidates from underrepresented backgrounds often don’t apply for roles if they don’t meet all the criteria. Remember, you are not solely your resume. Give your transferable skills the chance to tell the full story. Channel the power of YOU and apply to explore the possibility we’re the perfect fit.

  • Bachelor’s degree in English, Communications, Journalism, or a related field
  • Good verbal and written skills
  • Proficiency in English in a business environment
  • South African Identification document
  • CV and Cover Letter
  • Academic Record

Who will love this job

  • A trusted team player – you know how to connect and communicate with your audience(s) around the world and create safe environments to voice diverse opinions, foster diversity and belonging and above all treat people with respect
  • A growth driver – you have a mindset that anticipates and adapts to changing needs and can bring partners together to contribute and work toward a shared vision
  • A game changer – you dream big and push the limits of what’s possible to improve for yourself and others
  • A leader – you excel leading your own projects and produce impactful outcomes while dedicating time to mentor those around you to help them grow
  • A strategist – you’re curious and find inventive ways to implement ideas that lead to business simplification outcomes and solutions

Perks & Benefits

  • Work from Home
  • Group Training
  • Participate in our Employee Belonging Groups
  • Learn about more perks and benefits when you talk to your recruiter

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