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Data Entry Assistant for Moove | Onsite CT

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About Moove

Moove is on a mission to build the largest mobility fintech for emerging markets. Our starting point is a technology-enabled lending model to radically transform the availability of auto finance and vehicles for on-demand ridesharing services across tier 1 African cities. By doing so, Moove is creating sustainable jobs for mobility entrepreneurs in the mobility sector.

About the Role

The Data Entry Assistant, as a temporary position, will assist the fleet with compiling documents required for the application of Operating Admin work related for the Onboarding team in Cape Town . The right candidate will be a strong communicator, have strong attention to detail, good negotiation skills, and a customer-focused mindset.

What You’ll be Doing

  • Uploading of documents for Operating license , Double Disc , Insurance Certificate on the Uber portal.
  • Cold-calling customer leads
  • Documents compliance/Audits
  • Help with the onboarding of new drivers where necessary.
  • Liaising closely with Uber to ensure that our applications are prioritised and that documents gets approved.
  • Project managing the entire process and report of progress.

What You will need for this position

  • 2 – 5 years Customer support experience
  • Valid Driver’s licence
  • Attention to detail
  • Computer literate in Microsoft and Google Suite
  • Good Communication skills
  • Excellent EXCEL skills
  • 1 – 2 years experience in data entry
  • Good interpersonal skills

Key Competencies:

  • 100% submission to the UBER CRM.
  • Accessible document repository with outcomes of the applications.

Who You’ll Be Working with:

Directly reporting to our City Fleet Supervisor, and closely working with our Operations Team.

About the team

Our team is collaborative, positive, curious, and engaged. We think fast, work smart, laugh often, and are looking for like-minded people to join us in our mission to disrupt vehicle ownership and make financial freedom within reach.

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