Customer Service Sales Specialist for Basic Fabrics | onsite JHB
Company Overview:
AFRICA’S WIDEST RANGE OF WHOLESALE FABRICS.
Boasting a rich and successful heritage within the South African textile sector, welcome to BasicFabrics, the home of exciting and trend-leading textiles and fabrics for every season and application. With over 50 years in the wholesale trade you’ll have seen our fabrics turned into garments on the runway, on retail racks and in designer outlets and homeware stores.
A business built on excellence and experience, we are a proud B2B partner to South African designers, manufacturers and retailers.
Job Location: Johannesburg, Melrose Arch
Job Vacancy: Hiring immediately.
Job Type: Full-time with a 3-month probation period and an excellent opportunity for growth and commissions.
Job Summary:
Responsibilities:
Global Fashion Trend Research:
- Conduct comprehensive research on global fashion trends, emerging styles, and consumer preferences.
- Analyze market data to identify potential opportunities and threats in the fashion industry.
- Utilize insights to inform product development and marketing strategies.
Consultative Selling:
- Articulate the unique value proposition of our products or services to prospective clients.
- Listen attentively to understand client needs and challenges, offering tailored solutions that address their specific requirements.
- Build rapport and trust with clients through effective communication and demonstration of expertise.
Meeting and Presentation:
- Coordinate and schedule virtual or in-person meetings with potential clients.
- Prepare and deliver engaging product presentations, highlighting key features and benefits.
- Adapt presentation style to suit the preferences and needs of diverse audiences.
Relationship Building:
- Cultivate and maintain relationships with prospects through regular follow-up communications.
- Provide ongoing support and assistance to clients, addressing inquiries and resolving issues promptly.
- Anticipate client needs and proactively offer assistance to enhance satisfaction and loyalty.
Market & Trend Research:
- Stay abreast of industry trends, competitor activities, and market developments.
- Monitor shifts in consumer behavior and preferences to anticipate future demand.
- Identify and pursue new business opportunities based on market insights and analysis.
Qualifications & Experience:
- Prior experience and knowledge in one or more of the following industries: garment manufacturing, fabric merchandising, cut-make-trim (CMT), fabric, textile, and/or fashion.
- Strong analytical skills with the ability to interpret market data and trends.
- Excellent communication and interpersonal skills, both verbal and written.
- Self-starter with the ability to work independently and collaboratively within a team.
- Critical thinker with problem-solving abilities and attention to detail.
If you’re passionate about the intersection of fashion, fabric, and customer service, and possess the skills and experience outlined above, we encourage you to apply. Join our dynamic team and be part of shaping the future of fabric and fashion!
Compensation: Industry and Experience related. Basic + Commision
Other information: Travel & Phone allowance will be included
Requirements:
- Must have your own car for travel and be based locally
- Must be computer literate and competent with common workplace software such as Microsoft 365
