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Customer Experience Administrator for Capsium | Onsite PTA

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LOCATION 
Pretoria Campus 

To manage the front-of-house duties and responsibilities at the welcoming area of the campus, answer all telephonic calls in a professional manner and route the calls to the required extension & provide efficient ad hoc administrative support to the Campus Head and Customer Relations Officer.

KEY RESULT AREAS

  • Manage the front of house duties at the welcoming area of the campus and answer telephonic calls in a professional manner and route call to the required extension.
  • Provide efficient administrative support to the Campus Head and Customer Relations Officer (CRO).
  • Assist Campus Head and Customer Relations Officer with the implementation and maintenance of ad hoc projects, as and when required.

QUALIFICATIONS:

  • Grade 12 qualification (non – negotiable).
  • Basic Higher Certificate (Preferred).
  • MS Office Full package.
  • MS Office Advanced.

EXPERIENCE:

  • 2 years administration front office.
  • 1-year Executive assistant.

SKILLS:

  • Advanced Oral & Written Communication.
  • Time Management & Planning.
  • Willingness to Learn.
  • Customer Service Focused.
  • Excellent communication and interpersonal skills.
USE THIS BUTTON TO SEND YOUR PROFILE FOR THE ONSITE CUSTOMER EXPERIENCE ADMINISTRATOR

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