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Client Service Officer for Labour Department | Onsite SA (X19 POSTS)​ R21 000 P/M

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CENTRES                              :         

  • Ficksburg Labour Centre Ref No: HR 4/4/8/899 (X3 Posts)
  • Harrismith Labour Centre Ref No: HR 4/4/8/900 (X2 Posts)
  • Kroonstad Labour Centre Ref No: HR 4/4/8/901(X1 Post)
  • Petrusburg Labour Centre Ref No: HR 4/4/8/902 (X5 Posts)
  • Phuthaditjhaba Labour Centre Ref No: HR 4/4/8/903 (X1 Post)
  • Zastron Labour Centre Ref No: HR 4/4/8/904 (X4 Posts)
  • Sasolburg Labour Centre Ref No: HR 4/4/8/905 (X3 Posts)

REQUIREMENTS   :         

  • Grade 12; no experience required.
  • Knowledge: Unemployment Insurance Act and Regulations, Unemployment Insurance Contributions Act, Public Financial Management Act (PFMA), Protection of Personal Information Act (POPIA), Treasury Regulations, Batho Pele Principles, Department of Labour and UIF Policies and Procedures, UIF’s Vision, Mission and Values, Customer Care Principles, Departmental Policies, Procedures and Guidelines. Skills: Interviewing, Communication (verbal and written), Listening, Computer Literacy, Listening, Interpretation (ability to interpret UI Act and Contribution Act), Conflict Management, Time Management, Customer Relations, Analytical, Interpersonal, Telephone etiquette, On job training (operations system).

DUTIES :    Provide screening services, Process applications for UIF benefits, Register payment continuation forms, Provide administrative functions.

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