Client Engagement Specialist for GoCanvas | Remote SA (HOURS: 3PM-11PM SAST)
The Role
-This position is open to South Africa applicants only
-Required hours are 3pm-11pm SAST
We are looking for a Client Engagement Specialist who is responsible for the development and support of our service offerings including mobile form development, reporting, and analytics. This role will entail transforming customer requirements into complete solutions that increase the value our customers derive from the GoCanvas’ products. There will be numerous opportunities to provide a significant impact on the organization. We need someone who finds solutions to challenging problems — a team player that is both independently capable and collaborative.
You should be excited about delivering the optimal experience to our customers. Our ideal teammates are constantly looking to learn something new and become better at what they do — whether that means doing self-driven research or asking other individuals questions where they are most knowledgeable.
What You Bring:
You will need to wear many hats and be able to strategically work with your team to successfully deliver solutions to our customers. A strong sense of ownership with a high aptitude for translating business requirements into superior results is vital
- Ability to juggle competing priorities
- Superior communication skills
- Attention to detail
- Goal and results oriented
- Optimistic with a value added mindset
- Proactive and easily adapts to change
- Technical aptitude
- Prior experience with scripting, web design, SQL, or BI tools
Your Most Important Initiatives:
- Design and develop custom mobile forms, reports, and dashboards to meet customer requirements
- Deliver projects within expected project timelines
- Keep project notes and status updated within project tools according to team processes
- Communicate with the team regarding any questions, roadblocks, and challenges that arise during project development
What GoCanvas Brings:
We believe culture eats strategy for breakfast and that hiring the right people is THE most important thing we do. That’s why we take our company values so seriously and look for these traits in everyone we hire: Empathy, Innovation, Authenticity, Impactful, Team Player, and Cheeky/Fun Loving. We believe in giving people the freedom to get things done, but that they should also have accountability for their key metrics, think and act like owners of our business and be able to work in a flat organizational structure. We provide an environment that allows for innovation and creativity as well as a chance for highly motivated individuals to have fun at work.
While we believe culture trumps perks, we are proud to provide a comprehensive benefits package designed to meet our team members’ needs.
South Africa Benefits:
- Competitive Compensation
- Medical plan
- EAP Program
- Remote working flexibility
- 3 days Family Responsibility Leave
- 12 Days Sick Leave
- 15 Days Vacation Leave
- 13 Company-Paid Holidays
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be!
We are interested in every qualified candidate who is eligible to work in the United States. However, we are not able to sponsor visas in the US and South Africa.
