Business Support Administrator for Payl8r | Remote SA (R15 000 p/m)

Full job description

Do you have business support experience working within a UK regulated company?

Are you ready for your next challenge?

If so, read on…

Payl8r is a fast-growing fintech company that provides flexible payment solutions, allowing customers to buy now and pay later. Our innovative platform helps retailers increase sales by offering a range of finance options to their customers.

We pride ourselves on making finance accessible, transparent, and straightforward. With a customer-first approach, we aim to revolutionise the finance industry by offering responsible and manageable credit solutions.

As part of our commitment to maintaining a high standard of customer service and financial responsibility, we have a dedicated business support department. This team plays a crucial role in managing customer queries and supporting the application process while ensuring a positive and respectful experience for our customers. Join our dynamic and remote-friendly team, where your contributions to the business/ customer support process will directly impact our growth and success.

This will be a fully remote role and you MUST have UK regulated customer service experience.

The Successful Candidate:

• Experience in regulated environment for a UK Financial company (essential)
• A minimum of 1 year’s UK customer service/ administration experience (essential)
• An excellent command of the English language (grammar, pronunciation, pace, and voice clarity)
• Exceptional communication skills
• Driven with a passion to succeed in a fast-paced environment
• Confident and engaging individual with the ability to build exceptional rapport with customers
• Ability to deliver an outstanding customer experience, profile customers, and match products to individual needs

If you have the skills and experience to excel in this role, please click apply now.

Please note: In order to be considered for this role, you must be able to provide 2 valid references and pass a Criminal and Credit record check.