Administrator: Contracts for Altron | Onsite Midrand
Job Description
- Responsible to open new subscriber accounts.
- Responsible for credit vetting.
- Responsible for receiving and evaluating contract applications to comply with Altech Netstar’s standard subscriber agreements and business requirements. Responsible for capturing of new and existing contracts.
- Responsible for updating subscriber, asset and product related data on the relevant system.
- Responsible for entering units into service.
- Responsible for checking signals and providing feedback to relevant requesters. Responsible to answer incoming calls, emails and messages to assist customers / business partners with basic inquiries.
- Responsible to follow up and respond promptly to customer enquiries. Responsible for ensuring accuracy of captured information.
- Maintain and manage records and files related to the role of Contracts Operational Administration.
- Conduct on-the-job training as and when required.
- Support and communicate company mission, vision and values.
- Adhere to all company systems, practices and procedures.
- Communicate effectively with all team members
- Share information with team on relevant issues
- Communicate and co-operate with Internal Departments and business partners. Direct requests and unresolved issues to the designated resource
Education
Languages English