Work From Home Job Opportunity as a Customer Service Representative in South Africa for Armada Design & Build

We are looking for a dedicated Customer Service Representative (CSR) to join our team and assist our U.S. customers during our office’s non-working hours. This is a remote position requiring fluent, accent-free English and excellent communication skills.

Responsibilities

• Answer inbound customer calls and provide professional support.
• Assist with inquiries, troubleshoot issues, and escalate when necessary.
• Maintain accurate records of customer interactions.
• Follow company guidelines to ensure high-quality service.

Requirements

• Fluent, accent-free English (mandatory).
• Proven experience in customer service, call centers, or sales.
• Ability to work independently during night shifts.
• Strong problem-solving and communication skills.
• A stable internet connection and a professional home workstation.

Application Process

To apply, please submit your resume and a short introduction video answering the following questions:

• Tell me about your experience in routine sales, calling, call centers, or anything relevant.
• Tell me about the biggest challenge you recently had and how you overcame it.
• What is your motivation for switching companies?
• Can you show us your workstation? How does it look right now?

You can submit your video in one of the following ways:

• Attach the video file directly to your application (if supported).
• Upload it to a cloud storage, as Google Drive, Dropbox, or YouTube (Unlisted), and share the link.
• Record via Loom and send the link.

Only applications with an introduction video will be considered.
Apply now and be part of our dynamic team!