Telephone Operators for Insta-Answer | Remote Worldwide

We are the leading provider of answering and contact services for small service business owners, lawyers, doctors, and other professionals who value seamless communication and personalized customer care.

At Insta Answer, we know that every business has unique needs and challenges. This is why our mission is to provide top-notch service by providing support specifically designed to help businesses tackle their unique challenges head-on, further taking their service level to new heights.

We recognize the value of  a dynamically diverse global workforce, so in 2017, we opened the doors for remote workers across four continents to help strengthen our 24/7 operation. With team members coming from countries with different institutions, economic, and political systems – our global workforce understands a wider range of contexts, and have more diverse pools of knowledge and experiences. 

In layman’s term, what do you do, really?

We answer phones and take messages for offices that are usually already closed for the day. We then get “leveled-up” and take on more challenging calls like helping a trapped passenger in an elevator, do basic troubleshooting, or walking a caller through a dangerous situation that involves gas leaks. We could even get hired to be part of the special projects which offer additional perks and incentives. 

How do I land this job?

It starts with having a friendly and empathetic voice, so make sure to send an impressive voice recording as that sets the tone and increases your chances of getting hired. Like most remote jobs, your system needs to meet our requirements so having a decent and existing home-based work setup  gives you that advantage. Be prepared and do well in your final interview. The rest will be determined on how well you do in Training. 

What are the working hours?

We run a 24/7, 365 day operation so it will be a shifting 8 (and sometimes 10) hour work load. We are in high-demand in some occasions (holidays, inclement weather, season changes), so our agents need to be able to adapt in a fast-paced work environment. 

How do I get paid?

The payment platform depends on your location. In most cases, we use Paypal. Your salary will be electronically wired to you every week. 

Why Join Insta Answer

• Career Growth
• Full Training Provided
• Great Work Environment
• Weekly Pay

Requirements

Work from home, earn great pay and join the IA family!

Insta Answer is an equal opportunity employer that accepts the best candidates from anywhere in the world! At Insta Answer, we’re united by our values, and we celebrate our unique differences, in addition to our family-like culture.