Services Seta is Hiring a Receptionist in Johannesburg North
Description
Reception and Frontline Services
- Welcome and assist visitors professionally
- Maintain a clean and organised reception area
- Ensure visitors sign in and are directed appropriately
- Provide refreshments for visitors when necessary
- Communicate estimated waiting times to visitors
Switchboard Operations
- Answer and direct incoming calls efficiently
- Screen and transfer calls to relevant personnel
- Take and relay messages promptly
- Ensure all calls are handled courteously and professionally
Administrative Support
- Maintain a log of all visitors and calls received
- Assist with document photocopying, scanning, and binding
- Distribute mail and internal documents to relevant departments
- Support frontline operations with general administration tasks
Operational Excellence and Compliance
- Uphold the corporate image and values of Services SETA
- Report maintenance issues affecting reception services
- Ensure security procedures are followed at reception
- Handle basic troubleshooting of office equipment
Support the Optimisation of the Unit
- Efficiency in managing incoming calls and visitor interactions
- Stakeholder feedback on service levels
- Timely and accurate dissemination of messages and documents
- Compliance with corporate reception and customer service standards
Requirements
- National Senior Certificate or equivalent certification (NQF level 4)
- Minimum of 1 year experience in a reception, customer service, or administrative role
- Experience or knowledge of the SETA environment is an advantage
Closing Date for Applications – 23 May 2025
