Remote Work for Client Growth Advisor at No Joke Marketing South Africa

At No Joke Marketing, we pride ourselves on delivering exceptional digital marketing solutions that drive measurable client success. Working with clients across diverse industries, we craft data-driven strategies tailored to their unique needs. Our fully remote work environment fosters collaboration, professional growth, and work-life balance. Benefits include half-day Fridays every June and 20 days of paid time off in your first year.

Job Summary

We are seeking a Client Growth Advisor to join our Client Experience team. In this pivotal role, you will manage client relationships, develop and execute marketing strategies, oversee project timelines, and ensure seamless communication between clients and internal teams. You will play a vital role in ensuring our clients’ success while driving process improvements across the team.

Key Responsibilities

Daily Responsibilities:

• Build and nurture long-term relationships with clients, understanding their goals and challenges.
• Develop data-driven marketing strategies leveraging channels such as SEO, SEM, PPC, social media, and content marketing.
• Oversee project timelines, budgets, and resources to ensure campaigns are delivered on time and within scope.
• Collaborate with cross-functional teams, including design, development, and content, to ensure high-quality deliverables.
• Monitor and report campaign performance, providing actionable insights to optimize results.
• Conduct regular client check-ins to provide updates, gather feedback, and address concerns promptly.
• Use tools such as Go High Level, ClickUp, and Microsoft Teams to manage workflows and ensure clear communication.

Monthly and Quarterly Responsibilities:

• Evaluate and enhance processes to improve efficiency and client satisfaction.
• Analyze team performance and provide actionable insights for strategy improvements.
• Participate in performance evaluations and contribute to team growth through constructive feedback.

Requirements

Hard Skills:

• Project Management: Expert
• Data Analysis & Reporting: Expert
• Budget Management: Expert
• Digital Marketing Expertise: Advanced (SEO, SEM, PPC, Social Media)
• CRM Software Familiarity: Proficient
• Time Management: Expert

Soft Skills:

• Attention to Detail
• Strong Communication and Leadership Skills
• Adaptability and Team Collaboration
• Problem-Solving and Troubleshooting

Tech Requirements:

• Processor: Intel® Core™ i7 or higher
• Memory: 16GB RAM or more
• Internet Speed: Minimum 20 Mbps upload/download
• Equipment: Noise-canceling headset, HD webcam

Bonus Points

• Experience in fully remote roles.
• Familiarity with CRM tools and advanced marketing platforms.
• Proven track record of successful client management in a digital marketing setting.

How to Apply

If you’re ready to make an impact and contribute to client success, we’d love to hear from you! When submitting your application, please include a cover letter and mention the phrase “Attention to Excellence” in your cover letter.

Join No Joke Marketing and take your career to the next level by helping clients achieve their digital marketing goals!