Remote Part Time Job in South Africa as a Customer Success Manager for Carrots Not Sticks | R11 900 p/m -US Hours
20 hours/week · Remote · Growth-focused, flexible role R11,900/month
We’re a boutique lead generation agency that helps U.S.-based businesses book qualified sales calls. Our clients include marketing agencies, healthcare providers, and B2B service businesses.
We’re looking for a Client Success Manager (CSM) to take ownership of client relationships and ensure they stay engaged, confident, and successful throughout their journey with us.
✅ How to Apply
To apply, complete this short application form:
👉 https://form.typeform.com/to/Q9WXjvmL
What You’ll Be Doing:
- Manage 10–15 active U.S. clients to start
- Run proactive client check-ins via Google Meet
- Send regular updates through Loom videos, Slack, and email
- Build strong, ongoing relationships with both business owners and team members
- Understand each client’s business and goals — not just their account
- Support onboarding and ensure clients stay on track
- Spot risks early and take action to prevent churn
- Coordinate with our internal team to keep everything aligned
You’ll Be a Great Fit If You:
- Are based in South Africa, fluent in spoken and written English
- Have experience in marketing, lead generation, client management, or agency work
- Are people-first, you enjoy building relationships and making others feel supported
- Thrive on proactive communication and staying a step ahead
- Are organized, reliable, and calm under pressure
- Are tech-savvy (we use AI tools daily, you’ll pick them up quickly)
- Have a fast computer, strong internet, and a good webcam/mic (we can provide support if needed)
- Want a flexible, remote schedule with room to grow into more responsibility
Role Details:
- 20 hours/week (part-time to start)
- Remote, with overlap to U.S. business hours (EST)
- Paid trial + training directly from the founders
- Clear growth path to full-time and leadership
- R11,900/month
