Remote Operational Specialist Job Vacancy for Heal Navigator | R18700 p/m

At Heal Navigator, we are dedicated to guiding cancer patients through their treatment journey, providing access to alternative and integrative options with transparency and compassion. We bridge the gap between patients, medical professionals, and trusted care providers to make challenging health decisions less overwhelming.

Role Overview:

We are looking for an experienced Operations/ Online Clinic Operational Role to coordinate the day-to-day operations of our online clinic.

The ideal candidate will ensure seamless communication between patients, nurses, doctors, pharmacies, and labs while maintaining the highest standards of care and organization. This is a unique opportunity to work in a purpose-driven company, helping patients navigate their treatment journeys with clarity and support.

Responsibilities:

• Serve as the primary point of contact for patients, providing compassionate and efficient support.
• Collaborate with nurses and doctors to coordinate patient care and schedules.
• Liaise with pharmacies and labs to ensure timely and accurate delivery of services.
• Maintain and update patient records, treatment plans, and clinic communications.
• Identify and resolve operational challenges proactively.

Qualifications:

• Exceptional communication and interpersonal skills.
• Strong organizational and multitasking abilities.
• Service-oriented mindset with a passion for patient care.
• Problem-solving skills and ability to work independently.
• Experience in healthcare administration, patient care coordination, or related fields is a plus.
• Comfortable working evening hours , as most of the activity is US time (8 AM–4 PM EST).
• Fully equipped to work remotely, including access to a reliable laptop, high-speed Wi-Fi, and a quiet work environment.
• Bonus: Candidates with prior experience working remotely in the healthcare space.

Why Join Us?

• Make a meaningful impact in a purpose-driven company.
• Work with a passionate, diverse, and international team.
• Opportunities for professional growth and advancement.
• Remote-friendly culture.
• Part-time Or full-time options available

How to Apply:

To apply, please submit your resume, a cover letter detailing your relevant experience and motivations for this role, and complete the short assessment linked below to: jobs@healnavigator.com

We will only consider applicants who:

> Complete the assignment, which can be found here: https://docs.google.com/document/d/1v8cossjaX2YJQPaooTYv9TpGoa8K58czc0zq9pdD0VA/edit?usp=sharing

> Mention salary range expectations.