Remote Interview Confirmation Specialist Job Vacancy in South Africa at Cherry Assistant | R14000 p/m
We are seeking a motivated and articulate Interview Confirmation Specialist to support a major US-based client with their high-volume recruitment efforts. In this role, you will be a crucial first point of contact for thousands of job applicants. Your primary responsibility will be making outbound calls to confirm scheduled interviews, ensuring a high attendance rate, and providing a positive, professional, and encouraging first impression of the company.
Key Responsibilities:
- Conduct a high volume of outbound calls daily to job applicants in the United States.
- Clearly and professionally confirm interview dates, times, and other necessary details.
- Enthusiastically encourage applicants to attend their scheduled interviews.
- Answer basic questions applicants may have about the interview process.
- Accurately update applicant status and record call outcomes in our client’s tracking system.
- Consistently meet daily and weekly targets for confirmed appointments.
- Maintain a positive, friendly, and professional demeanor on every call.
Qualifications and Skills:
- Exceptional fluency in English with a neutral or minimal accent, easily understood by American English speakers.
- A positive, upbeat, and engaging personality with excellent phone etiquette.
- The ability to remain motivated, focused, and cheerful while performing repetitive tasks throughout the day.
- Strong verbal communication and interpersonal skills.
- Must be a resident of and located in South Africa.
- Previous experience in a call center, customer service, appointment setting, or telemarketing role is highly preferred.
Technical Requirements:
- A modern and reliable computer (desktop or laptop) capable of handling web-based calling applications without issue.
- A stable, high-speed primary internet connection.
- A reliable backup internet solution is mandatory (e.g., mobile hotspot, secondary ISP) to ensure 100% uptime during work hours.
- A high-quality headset with a noise-canceling microphone.
- A quiet, private, and distraction-free workspace.
Details:
- Availability to work U.S hours
- Salary: R14000 – R16000 p/month
If you’re a confident communicator who thrives in a structured environment and takes pride in delivering excellent candidate experiences, wed love to hear from you.