Remote Debt Collector Agent Job Opportunity at Payl8r

Debt Collector Agent for Payl8r | Remote SA -UK Hours (R20000 p/m)

Payl8r is a fast-growing fintech company that provides flexible payment solutions, allowing customers to buy now and pay later. Our innovative platform helps retailers increase sales by offering a range of finance options to their customers.

We pride ourselves on making finance accessible, transparent, and straightforward. With a customer-first approach, we aim to revolutionise the finance industry by offering responsible and manageable credit solutions.

As part of our commitment to maintaining a high standard of customer service and financial responsibility, we have a dedicated debt collection department. This team plays a crucial role in managing and recovering overdue payments while ensuring a positive and respectful experience for our customers. Join our dynamic and remote-friendly team, where your contributions to the debt collection process will directly impact our growth and success.

This will be a fully remote role and you MUST have UK regulated collection experience

The Successful Candidate:

• Experience in regulated debt collection for a UK Financial company (essential)
• A minimum of 1 year’s UK debt collection experience (essential)
• In-depth knowledge of FCA regulations concerning debt collection
• An excellent command of the English language (grammar, pronunciation, pace, and voice clarity)
• Exceptional communication skills
• Driven with a passion to succeed in a fast-paced environment
• Confident and engaging individual with the ability to build exceptional rapport with customers
• Ability to deliver an outstanding customer experience, profile customers, and match products to individual needs

If you have the skills and experience to excel in this role, please click apply now.

Please note: In order to be considered for this role, you must be able to provide 2 valid references and pass a Criminal and Credit record check.