Personal Assistants for PWC | Hybrid JHB

Job Description & SummaryAt PwC, our people in business services and support focus on providing efficient and effective administrative support to enable smooth operations within the organisation. This includes managing schedules, coordinating meetings, and handling confidential information.

Those working as assistants and office support at PwC will provide high-level administrative support to senior executives, including managing their schedules, coordinating meetings, and handling confidential information. You will play a crucial role in maintaining smooth operations and effective communication within the organisation.

Focused on relationships, you are building meaningful client connections, and learning how to manage and inspire others. Navigating increasingly complex situations, you are growing your personal brand, deepening technical expertise and awareness of your strengths. You are expected to anticipate the needs of your teams and clients, and to deliver quality. Embracing increased ambiguity, you are comfortable when the path forward isn’t clear, you ask questions, and you use these moments as opportunities to grow.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Respond effectively to the diverse perspectives, needs, and feelings of others.
• Use a broad range of tools, methodologies and techniques to generate new ideas and solve problems.
• Use critical thinking to break down complex concepts.
• Understand the broader objectives of your project or role and how your work fits into the overall strategy.
• Develop a deeper understanding of the business context and how it is changing.
• Use reflection to develop self awareness, enhance strengths and address development areas.
• Interpret data to inform insights and recommendations.
• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm’s code of conduct, and independence requirements.

About PwC SATIC

The South African Technology & Innovation Centre (SATIC) is the latest part of PwC, a global brand delivering services for the biggest clients in the world. PwC leads the way in human led, technology enabled professional services, working with clients to transform their business and make it fit for the future.

We are looking for candidates who bring high levels of energy, learning agility and market experience, who see technology as a way to enable and drive human innovation and who want to be a part of a community of solvers, to tackle the biggest challenges in society. If you are looking for a career where every day is different, where challenges are complex and where you can make a real difference, then we want to hear from you.

By choosing to join SATIC, you are choosing to work with teams all over the world, harnessing the power of world leading technology and making a difference to real people’s lives. The SATIC Executive Support team supports UK based stakeholders and plays a key role in enabling the growth of the team on an international basis.

Role Summary:

This is a fantastic opportunity for individuals to:

• Become an integral part of the UK Executive Support team, supporting PwC
• Partners and Directors within the UK firm
• Develop their personal & technical skills
• Expand their networks globally
• Work as part of a multidisciplinary team

The role requires a high level of self management and personal responsibility coupled with the ability to prioritise, organise and manage tasks and workload. You will have a customer service mindset, good technical skills and the ability to keep up to date with current and emerging technology.

Qualifications /Certifications required:

• MATRIC
• Strong proficiency in Google and / or Microsoft Office

Experience required:

● Excellent communication and interpersonal skills, with the ability to build rapport
and establish positive relationships with team members and stakeholders who
will be working remotely to you
● Ability to collaborate effectively sharing workload to support the success of the team
● A true team player who is willing to work hard to build strong and productive
relationships with the ability to upwardly manage stakeholders at all levels within
the Business Unit, Line of Service and wider firm.
● Ability to work under pressure with high levels of confidentiality and resilience
due to the busy nature of the role.
● High level of attention to detail
● Forward thinking with a proactive, self-starting attitude and strong problem solving abilities
● Strong organisational skills with experience of prioritising and managing multiple
stakeholder requests to meet deadlines whilst maintaining an exceptional quality of work
● Experience in coordinating/managing projects
● Strong technical skills with experience of using the Google / Microsoft Office Suites
● A curious mindset with the ability to embrace and adapt to new technology in a
fast moving tech environment.

Responsibilities of role:

• Management of stakeholders diaries
• Proactive research and organisation of UK and global travel logistics
• Timely preparation of expenses and invoice claims for stakeholders, ensuring compliance to the relevant expenses policy.
• Stakeholder meeting management
• Project coordination (as required)
• Involvement in the organisation and management of a wide range of events; both internally and externally.
• Understanding of stakeholders priorities, clients and teams to optimise stakeholder time management.
• Provide support on the Firm’s Client Relationship Management system (Salesforce)
• Engagement on social media campaigns when directed following PwC policies and guidelines.
• Basic capability and understanding of data manipulation, visualisation and insights.
• Support stakeholders and others in upskilling of Firmwide systems.
• Apply understanding of regulatory requirements and data management, ensuring compliance deadlines are met.
• Take ownership of all enquiries and problems, resolving or escalating issues as appropriate.
• Build a diverse network of relationships and engage with various firm wide initiatives,
• Identify opportunities for efficiencies and promote the range of services within
• Executive Support to stakeholders.
• Accurate and consistent recording of time

Desirable skill sets include:

• Ability to drive own continual self development
• Able to demonstrate strong organisational skills and high levels of self-motivation.
• Strong prioritisation skills with the ability to support multiple stakeholders who might have conflicting priorities.
• Excellent influencing and communication skills
• Ability to work proactively and make decisions where appropriate
• Ability to develop strong internal and external networks remotely
• Show a curious mindset to existing and emerging technologies to support new ways of working and the ability to embrace and adapt to new technology in a fast moving tech environment.
• High levels of confidentiality and resilience due to the busy nature of the role.
• Demonstrate flexibility and agility to support the delivery of business objectives
• High level of attention to detail
• Demonstrate a sound knowledge of cultural differences, global mindset and inclusion and diversity.