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Part Time Remote Sales Development Representative in South Africa at Garby Disposal

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Garby Disposal Services collects trash, recycling, and yard waste for homes across Northern Virginia. We pride ourselves on clear communication, on-time pickups, and premium add-on options like bulk waste removal and extra bin service.

Role Overview

Work a fixed 4-hour block (Monday – Friday, EST). Call current residential customers. Identify usage patterns. Recommend paid upgrades that fit their needs. Log every touchpoint in our CRM. Earn uncapped bonuses for each successful upsell.

Core Responsibilities

  • 70 % – Outbound Customer Calls
  • — 60 – 80 dials per shift using our power dialer
  • — Pattern-interrupt opener, quick needs assessment, offer upgrade, secure verbal confirmation
  • 20 % – Follow-Ups & CRM Hygiene
  • — Tag dispositions, schedule callbacks, trigger email/SMS sequences, hit daily KPIs
  • 10 % – Feedback Loop
  • — Record objections, share script tweaks, flag service issues for operations team

Must-Haves

  • Clear, confident phone voice; near-neutral English accent
  • ≥ 1 yr phone sales or customer retention experience
  • Familiar with any cloud dialer / CRM (GoHighLevel, Five9, etc.)
  • Reliable hard-wired headset, quiet workspace, ≥ 25 Mbps internet
  • Able to work the same 4-hour EST block every weekday

Bonus Points

  • Prior upsell work for subscription utilities (trash, cable, internet)
  • Google Sheets skills (filters, de-dupe, basic formulas)
  • Experience refining call scripts from live feedback

Compensation

  • Base: $7 USD/hr (bi-weekly via Wise)
  • Upsell Bonus: $20 USD per confirmed upgrade
  • Ramp: Hit KPIs for 3 straight months → $8/hr + tiered bonuses

Daily KPIs

  • 60 – 80 dials
  • ≥ 15 % connect rate
  • ≥ 30 % upsell-per-connect
  • < 3 % cancellation-within-30 days
  • Miss metrics 3 days straight → coaching. Hit them → higher bonuses, path to Team Lead.

How to Apply

Email [email protected] with the subject line

Customer Upsell – [First Name] – [City]

Include:

  • 60-second voice sample (Loom or MP3) introducing yourself and describing a product you upsold cold
  • Years of phone sales ______
  • Top 3 dialing or CRM tools ______
  • Screenshot of internet speed (speedtest.net)
  • One common objection you face on calls + your response
  • Résumé attached (PDF)

Incomplete applications auto-rejected. Short-listed candidates will perform a live script demo on Google Meet within 48 hours.

Ready to turn happy customers into higher-value accounts while working half-shifts from home? Apply now. Roles fill fast.

to send your profile for the role : Email [email protected] with the subject line Customer Upsell – [First Name] – [City]

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