Paarl Job Vacancy as a Bookings Clerk at Craig & Sons
A well-established Bus Services Company is seeking a highly motivated and organized Booking Clerk to join our team. In this fast-paced and dynamic role, you will play a key part in ensuring the smooth operation of our daily booking activities.
Booking Clerk Responsibilities & Duties
- Enter and update customer information in the booking system
- Answer phone calls and respond to customer inquiries in a professional manner
- Process and confirm bookings, making necessary changes and updates
- Monitor and manage the booking schedule to ensure accuracy and efficiency
- Prepare and generate reports on booking activity and performance
- Maintain a clean and organized work area, including the booking system database
- Adhere to all company policies and procedures, including confidentiality and security protocols
- Perform other duties as assigned by management
Booking Clerk Qualifications & Skills
- Previous experience in a similar role
- Proficiency in booking or scheduling software
- Strong customer service background
- Ability to multitask and prioritize workload efficiently
- Excellent communication and interpersonal skills
- Familiarity with industry-specific booking systems
- Problem-solving skills and attentiveness to detail
- Ability to work in a team-oriented environment
- High school diploma or equivalent
- 3+ years of experience in a booking, customer service, or administrative role
- Excellent communication and interpersonal skills
- Ability to prioritize tasks, handle multiple projects, and meet deadlines
- Highly organized and detail-oriented
- Ability to work independently and in a team environment
- Proficient in Microsoft Office, with a focus on Excel and Word
- Familiarity with booking systems and databases a plus
If you meet these criteria and are interested in this opportunity, please forward your CV to [email protected].
