NSRI in Cape Town is Hiring a Contact Centre Agent

While NSRI crews and lifeguards are out saving lives, we have a team raising funds to support their efforts. If you are goal oriented, enthusiastic and results driven with excellent communication skills. We’d love to consider you for the team. The role is based at our Head Office Milnerton, Cape Tow

Minimum Requirements

• Grade 12/equivalent
• Minimum 3 years’ experience in a sales or similar environment.
• Proficient in English / other languages an advantage
• Basic computer skills.
• Persistent with sales and results driven.
• Excellent time management.
• Excellent communication and persuasion skills.
• Problem solving skills with ability to handle objections.

Duties and Responsibilities

• Conduct outbound calls to prospective donors.
• Persuade potential donors to donate and support the NSRI
• Follow-up on existing and previous donors for potential support.
• Utilise CRM and data entry.
• Achieve targets and maintain a positive attitude in a fast-paced environment.
• Build donor relationships.