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New Registrations Administrator Job Available in Johannesburg at Amrod

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Minimum Skills and Knowledge Required

  • Standard 10 / Grade 12 or equivalent.
  • Minimum of 1 to 3 years’ experience in an administrative position.
  • Proficiency in Business English, both verbal and written.
  • Above average communication and telephone skills.
  • Excellent computer literacy (MS Office).
  • Experience in dealing with customers.
  • Behavioural Dimensions Required
  • Honest and hardworking.
  • Passionate about getting things done right, first time, every time.
  • Ability to work efficiently on own or as part of the team in a highly pressurised environment.
  • Meticulous attention to detail.
  • Flexible in terms of working hours.
  • Pleasant and patient disposition.
  • Customer focussed / oriented.
  • Protect the integrity of the company at all times.
  • Team Player.
  • Self-motivated and driver. Proactive.

Brief Description of Key Performance Area

  • Respond to all email correspondence from clients in less than two hours.
  • Provide accurate and complete feedback to clients, put this in writing and provide suggestions to client on what the client needs to do to register.
  • Greet all clients in an approachable and professional manner that the client may feel comfortable to discuss matters / ask queries etc.
  • Proactively provide accurate and complete feedback to Sales and Manager,
  • Put internal special arrangements in writing.
  • Meet all project timelines which may be assigned from time to time.
  • Ensure that customers are registered on the Amrod system within 24 hours.
  • Resolve problems of clients and keep client informed whilst the matter is being resolved.
  • Provide feedback on product; stock availability and/or other technical or product related information as requested by client
  • Conduct tours with clients, as and when required.
  • Follow through on all tasks / responsibilities.
  • Assist in other positions and departments in accordance to operational requirements.
  • Ensure that all tasks are executed in a safe manner with due regard for Amrod’s policies and procedures.
  • Maintain good housekeeping standards.

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