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International Video Remote Interpreters Job Vacancy at Language Services Associates

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Overview:

As a Video Remote Interpreter with LSA Video, Inc., you will be a key member of our team in facilitating language communication on a variety of assignments while having the chance to utilize the most advanced technology in the language services industry.

Responsibilities:

  • Interpret through web-based VRI system
  • Answering inbound calls in a timely manner
  • Assist clients with basic troubleshooting (refer to manager or IT department if necessary)
  • Provide superior customer service

 Qualifications/Experience:

  • Maintain (as applicable) compliance with any national, state, or local licensing and/or certification requirements
  • Adhere to Code of Professional Conduct
  • Attention to detail, while working in a fast-paced environment
  • Strong oral and written communication skills in English and the target language
  • Professional and positive phone manner with clients from all types of businesses
  • Familiarity working in a windows environment (preferred)
  • Experience with VRI systems(preferred)
  • PC Trouble shooting skills (preferred)
  • Previous interpreting experience (preferred)

VRI Technical Requirements:

PC Minimum Requirements

  • Windows 8.1 or higher
  • AMD A8 or Intel Core i5 or faster
  • 4GB RAM
  • 40 Mb free space on HDD
  • High speed internet (5 Mbps Download / 5 Mbps Upload)

Recommended webcam

  • PC – Logitech WebCam® C920 HD Pro or better

 MAC Minimum Requirements

  • Mac with Intel Core i5(5th Gen)
  • Mac OS X ‘Yosemite 10.10 or higher
  • 4GB RAM
  • 40MB hard drive space Latest Firefox/Safari and Apple software updates
  • High speed internet (5 Mbps Download / 5 Mbps Upload) 

Recommended MAC webcams

  • MAC- Internal iSight
  • Logitech C920 Pro (recommended for best experience). Must be MAC compatible

RECOMMENDED USB HEADSET

  • Plantronics USB Headsets

Backdrop

  • Chroma key blue backdrop
  • Width: 46 1/2” Min. height: 49 5/8 “ Max. height: 63 “
  • www.TheWebAround.com  (56” diameter)

Room Illumination

  • All illumination should be artificial (Preferably incandescent light)
  • We will test for optimizing lighting

LSA is passionate about what we do, which is helping people thrive in an increasingly global environment!  If interested, please apply and include a copy of your resume, which emphasizes your interpreting experience.

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