How to Get a Job at Standard Bank South Africa: Your Ultimate Guide

Working for a bank has always been some people’s childhood dream. There are various opportunities in the finance industry, positions like customer support agent, bank teller jobs, or financial advisor jobs, just to name a few. For people willing to kickstart their career in one of the biggest banks in South Africa, this will be a guide on the procedures and steps needed to land a job at Standard Bank South Africa. We will also look into the steps to follow to get an entry-level job at Standard back with just a matric certificate.

Entry-Level Positions at Standard Bank with Minimal experience

There are various entry-level jobs at Standard Bank suitable for candidates with just matriculation level and minimal experience. Some of the usual positions are:

1. Customer Support Agent

Most customer support agents work through call centers, working with clients, handling their enquiries, complaints, and any complications with transactions. You may find some customer support agents at a desk inside the bank for customers that need help in person.

• Needed Requirements: Matric certificate, good customer service skills, and basic computer literacy.
• Expected Salary: R8,000 to R12,000 per month.

2. Bank Teller

Getting a job as a bank teller at Standard Bank requires you to be at the bank during office hours assisting customers with cash transactions, helping with deposit and withdrawal transactions, and assisting with customer enquiries.

• Needed Requirements: Matric certificate, skilled in numbers, and attention to detail.
• Expected Salary: R7,000 to R10,000 per month.

3. Financial Advisor (Entry Level)

A Financial Advisor with minimal experience and a matric certificate works as an advisor to clients regarding loans, insurance, and savings plans.

• Needed Requirements: matric certificate and sales skills. To have an advantage over others. A  degree or certification in finance, banking, or business may be beneficial
• Expected Salary: R15,000 to R20,000 per month (plus commission).

Do You Need a Degree or Just Matric to Work at Standard Bank?

Not all roles at Standard Bank require a degree; there are a few entry-level roles that require just a matric but with the competitive South African industry, you might need extra qualifications to boost your chances.

Recommended Courses for Entry-Level Jobs:

• Customer Service Certification: improve your communication skills and how to deal with customer disputes.
• Bank Teller Courses: improve your numerical skills and customer service skills through institutions like Damelin or INTEC College.
• RE5 Certification: A course for financial advisors. It can be accessed through the Financial Sector Conduct Authority (FSCA).
• Business Administration Certificates: NQF Level 4 or higher qualifications are some of the qualifications that will make your CV stand out to score an interview at Standard Bank.

Application process on how to get a  Job at Standard Bank

• 1. Visit www.standardbank.com and access their career page; you will find entry-level roles that are currently available under the “Job Search” section.
• 2. Look at the requirements needed and tailor your CV to suit the job you are applying for
• 3. Prepare all the required documents, apply online, and be ready to upload all the documents required.
• 4. Research the common questions asked during the interview, practice the answers, and prepare for an interview.

Does Standard Bank have internship programs?

Standard Bank does have internship programs that give candidates an opportunity to gain hands-on experience in the banking sector.

What do you need to get an internship at Standard Bank?

• Basic Requirements: A matric certificate or being enrolled in a relevant tertiary qualification.
• Relevant Fields: Finance, IT, customer service, and business administration.
• Incentives: Interns are usually given a monthly allowance ranging between R3,500 to R7,500.

Career Growth Opportunities at Standard Bank

A person in career progression can start with an entry-level job at Standard Bank South Africa, work hard and learn as much as you can to gain experience, enroll in institutions for extra qualifications, and move into positions like:

• Team Leader
• Branch Manager
• Operations Specialist
• Senior Financial Advisor

Salary Expectations at Standard Bank

The following numbers will give you an idea of how much salary you will earn once you get a job at Standard Bank South Africa. The salary may increase once you get a certification or when you gain experience.

• Customer Support Agent: From R8,000 to R12,000 a month.
• Bank Teller: From R7,000 to R10,000 a month.
• Financial Advisor: From R15,000 to R20,000 a month (plus commission).

Tips for Getting a Job at Standard Bank

• Gain Skills Relevant to the Finance Industry: Do a short course or gain certifications to boost your CV.
• Tailor Make Your CV: Study the job description and it’s requirements, and use part of the keywords to highlight your skills and experience.
• Network on LinkedIn: Join networking groups and connect with Standard Bank recruiters
• Join Their Learnership Programs: Standard Bank has learnership programs that offer hands-on experience; you are highly likely to get hired if you work hard and prove yourself during the program. 

How do you improve your chances of career progression at Standard Bank?

• Going for further studies that are relevant to the field you are in.
• Participating in on-the-job training and learnership programs.
• Working hard, adjusting to different environments, and meeting deadlines on time will impress your managers, and they will consider you when a post comes.

Potential Senior Roles to Aim For at Standard Bank

• Branch Manager: In charge of managing branch operations, customer service, and sales targets.
• Regional Manager: overseeing and supervising multiple branches within a region.
• Specialist Roles: Specializing in certain roles such as compliance, credit risk management, or investment banking.
• Executive Roles: With the right qualifications and advanced experience, you can get positions like Head of Operations or Head of Wealth Management.

Final Thoughts

Depending on the right preparation and determination, one can easily get a job at Standard Bank even without higher certifications. You can join the bank through entry-level jobs like financial advisor and bank teller and work your way to the top. Take advantage of the Standard Bank learnership program and their internship program to increase your chance of getting permanently hired.