About company
TransUnion offers Commercial, Consumer, Insurance and Auto risk information solutions across a number of industries, as well as personal credit management solutions in Africa.
TransUnion is a registered credit bureau and a repository of credit information on consumers and businesses. They store information on how you pay your accounts as it is provided by credit/service providers and courts on time in regular installments.
What services does TransUnion offer?
Business Needs
- Credit Portfolio Management.
- Customer Acquisition.
- Customer Experience.
- Debt Recovery.
- Fraud Prevention.
Types of jobs they hire
Consumer Operations Support Rep
- 1-2 years of experience in an operations environment.
- High school diploma required. Associate or bachelor’s degree is a plus.
- Ability to multitask and prioritize with strong organization skills.
- Read, understand, and interpret the CRS audit trail.
- Collaborate with team members on projects.
Global Delivery Customer Engagement Manager Gcca (Remote)
- Bachelor’s degree in a relevant field, such as business administration, marketing, or communications.
- Have the necessary work experience in roles that involve client relations, project management, and sales.
- It is a requirement of the Global Capability Centre Africa that you reside in a home that is fibre ready; and has space for you to be able to work comfortably and confidentially on a day-to-day basis for the purpose of your proposed employment..
- You can be based anywhere in South Africa and will not be able to work in a location outside of South Africa.
- A Minimum of a 100 Meg Fibre line is required, should you be successful, you will need to upgrade your line in order to work effectively
- This is a remote position which may require occasional in-person attendance at work-related events at the discretion of management.
Benefits of working at TransUnion
- Insurance for Your Health. Day One eligible medical plans, supplemental medical options, HSA & FSA accounts, dental, vision, fitness center discounts & associate fitness classes.
- Company equity.
- Employee stock purchase plan. 15% discount on TU stock twice a year.
- Charitable contribution matching. We offer a matching gift program for associates who choose to make financial contributions to their selected causes. …
- Performance bonus
- On-Site Gym
- Mental Health Benefits
- Virtual Fitness Classes
- Pet Insurance
Skills required to work at TransUnion
- Must be a team player
- Ability to independently manage work activities and deliverables
- Speed and accuracy with figures as well as attention to detail
- Planning and organizing skills with the ability to be proactive and to plan ahead
- Ability to prioritize work deliverables in a creative environment in order to meet tight deadlines
- Ability to work independently
- Ability to think and move quickly in a dynamic fast moving environment Business finance acumen
- Excellent verbal and written communication skills- upward, downward and lateral
- Ability to independently manage problem/ issue resolution
- Systematic and analytical thinking
- Coaching and mentoring skills
- Ability to deal with conflict appropriately and drive win-win outcomes
- Strong communication skills and ability to engage with US based International accounting team
- A strong participative team member, diplomatic, prepared to stand his/her ground, yet flexible and adaptable to a dynamic and demanding environment
- Quick learner
- Integrity and trust – dealing with sensitive information
- Mature, well-balanced individual who is self-driven, highly motivated and energetic
- Personable, decisive, and confident.
- Prepared to work long hours
- Drive for results
- Disciplined
- Action orientated and practical
Working Hours and incentives
- Parental Benefits
- Adoption Assistance Program
- Fertility Benefits
- Family Support Resources
- Adoption Leave
- Birth Parent or Maternity Leave
- Non-Birth Parent or Paternity Leave
- Work Flexibility
- Flexible Work Hours
- Remote Work Opportunities
- Hybrid Work Opportunities
- Office Life and Perks
- Casual Dress
- Happy Hours
- Some Meals Provided
- On-Site Cafeteria
- Company Outings
- Holiday Events
- Vacation and Time Off
- Personal/Sick Days
- Volunteer Time Off
- Unlimited Paid Time Off
- Paid Holidays
- Paid Vacation
- Leave of Absence
- Professional Development
- Leadership Training Program
- Tuition Reimbursement
- Access to Online Courses
- Internship Program
- Associate or Rotational Training Program
- Learning and Development Stipend
- Promote From Within
- Lunch and Learns
- Mentor Program
Cons of working at TransUnion
- According to the reviews TransUnion has;
- Poor management with lack of empathy
- Low salaries didn’t match competitors
- Overwhelming workload
- No training budgets
- Senior leadership lack culture inclusion
Application Process
- Visit the TransUnion website and search for the careers that are suitable for you
- Check if you match the requirements and skills then click on the apply button
- Be ready to upload all the necessary information
- Wait to hear from them