Duties and Responsibilities
- Administrative Support: Handle day-to-day administrative tasks, including managing schedules, arranging appointments, and organizing meetings.
- Communication Management: Screen and respond to emails, phone calls, and other forms of communication on behalf of the individual. Draft and prepare correspondence.
- Calendar Management: Manage and coordinate the calendar of appointments, meetings, and events. Ensure timely reminders and follow-ups.
- Travel Arrangements: Arrange travel plans, including flights, accommodations, and transportation. Prepare itineraries and ensure smooth travel logistics.
- Document Preparation: Assist in the preparation of reports, presentations, and other documents. Proofread and edit materials as necessary.
- Data Management: Maintain organized and up-to-date files, databases, and records. Handle confidential information with discretion.
- Task Prioritization: Prioritize tasks and deadlines to ensure efficient workflow. Anticipate needs and proactively address them.
- Team Collaboration: Collaborate with other team members, departments, and external contacts to facilitate smooth communication and cooperation.
- Problem Solving: Address and resolve routine issues and challenges, escalating complex matters as needed.
- Reporting: Prepare and generate regular reports on key activities, outcomes, and performance metrics. Ensure accuracy and timely submission of reports to stakeholders.
Qualifications & Experience
- Matric
- 3 years experience in Administration and Diary Management
- Must be proficient in Microsoft Excel