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Equipment Supplied Work From Home Call Center Contacts Agent Job Available in South Africa at WebAfrica

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Minimum Requirements

  • Grade 12
  • At least 2-3 years’ experience in a Customer Service/Call Centre environment
  • Strong customer service skills
  • Strong telephone etiquette
  • MS Office (Excel, Word and Outlook) experience will be advantageous

Ideal requirements

  • ISP experience will be advantageous
  • Being tech savvy is not a must, but it will definitely be an advantage

Key Competencies

  • Excellent verbal and written communication skills (English)
  • Customer focused
  • Attention to detail
  • Ability to work under pressure & manage several priorities at a time
  • Good communicator
  • Being courteous and professional at all times
  • Ability to up-skill and learn independently
  • Ability to work independently and in a team

Correspondence will be conducted with shortlisted candidates only. If you haven’t heard back from us within two weeks of the application deadline, please regard your application unsuccessful – but don’t lose hope, keep checking our website for more career opportunities in future.

Requirements

Tools of trade provided:

  • Laptop
  • Headset
  • This role is remote based. *FIBRE CAPABILITY IS A REQUIREMENT FOR THE ROLE.
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