Data Capturer Job in Johannesburg at Clicks
Introduction
To capture patient profiles and confirm contact and delivery details of patient
Job Objectives:
- To ensure the accuracy of existing patient information/details to safeguard against duplications so that records are accurate and up to date
- To ensure that new patient files are loaded onto the system by ensuring information is captured correctly and timeously
- To ensure that patients are contacted to confirm their delivery details while also ensuring any queries they might have are answered and followed up timeously
- To validate patient delivery addresses
- To ensure that client database is regularly checked for duplications and errors and ensure that the database is “cleaned up” to ensure data integrity
- To resolve queries from internal and external customers regarding patient information to ensure that medication rejection and incorrect/delayed deliveries is eliminated
Skills:
Essential:
- Communication Skills
Desirable:
- Ability to work effectively under pressure
- Conflict management /negotiation skills
Competencies:
Essential:
- Working with People
- Achieving Personal Work Goals and Objectives
- Adhering to Principles and Values
- Delivering Results and Meeting Customer Expectations
- Following Instructions and Procedures
- Coping with pressure and setbacks
Minimum requirements
Experience:
- 6 months in a data capturing environment
- 6 months in a pharmacy/medical environment
Education:
- Grade 12
