Customer Service Agent Job Vacancy in Johannesburg at Meridian Wine

Spread the love

Meridian Wine Distribution, a trusted leader in the liquor industry, is seeking a highly motivated Customer Service Agent to join their dynamic team. This position is based in Gauteng, Johannesburg and is for a well-known wine company renowned for delivering premium products and exceptional service.

Responsibilities

Daily Order Check
Ensure telephones are manned effectively and calls are answered with correct telephone etiquette.
Attend to all customer queries relating to orders
Constantly monitor open sales orders and action as required
Convert sales quote to sales orders as required
Initiate query with finance for on hold accounts that have placed orders.

Requirements

Grade 12 Essential
Minimum 1 Year Call Centre Experience
PC Proficient (MS office suite: word, excel, presentation / Google office suit and email)
Driver’s License
Communication skills – written & verbal
Customer relationship skills
Problem solving abilities

use this button to send your profile for the customer service agent role