BPO Proposal and Bid Manager for Helpgrid | Remote SA

Be Our Next BPO Proposal Champion!

Are you an expert at creating winning proposals? Do you know the BPO industry inside and out? We’re on the lookout for a BPO Proposal and Bid Manager who can take our RFP game to the next level! If you’re a natural at finding opportunities and crafting compelling bids, we’d love to have you on our team!

What You’ll Be Doing:

• Find the Perfect Match: Search for RFPs in the BPO and customer support industry, using your expert skills to identify the right opportunities for us.
• Create Winning Proposals: Write proposals that stand out—highlighting our strengths and ensuring every detail shines.
• Collaborate Like a Pro: Work closely with our internal teams to gather all the info you need and make sure our proposals align with company goals.
• Be Deadline Savvy: Keep an eye on deadlines and make sure our proposals are submitted on time, every time.
• Own the Process: From discovery calls to final submission, you’ll be in charge of making sure everything runs smoothly.
• Stay in the Know: Keep up with the latest trends in the BPO industry so our proposals are always ahead of the curve.
• Follow-Up Like a Boss: Keep track of submitted proposals, handle follow-ups, and manage any negotiations with clients.

What You Bring:

• 2+ years of experience in proposal management, especially within the BPO or customer support space.
• A proven track record of crafting successful, standout proposals.
• Excellent writing and communication skills (you know how to tell a story!).
• The ability to juggle tasks and prioritize in a fast-paced environment.
• Experience working with RFPs/RFIs/RFQs in the BPO industry.
• Proficiency with Microsoft Office (Word, Excel, PowerPoint) and proposal management tools like RFPIO.

What’s in It for You:

• Work from Anywhere: You’ll enjoy the flexibility of working remotely.
• Be Part of a Fun, Supportive Team: We value collaboration and support each other like family.
• Room to Grow: As part of a growing company, your contributions will make a real impact—and your ideas will always be heard.

Ready to Join Us?

If you’re ready to help us win big with compelling proposals and make your mark in the BPO industry, we’d love to hear from you! Apply now and become our next Proposal Champion!