Work remotely for US companies from South Africa through TalentPop

About the Company

TalentPop is one of the fastest-growing agencies in the E-commerce space that actively helps over 600 E-Commerce Brands (including Core Power Yoga, Beyond Meat, and Jaxxon) put together an excellent solution for their business needs by leveraging the best talent worldwide. Talent Pop helps businesses improve their customer service by providing them with dedicated virtual assistants. The agency is known for its expertise in finding and training the best virtual assistants, and its commitment to providing businesses with the highest quality customer service.

TalentPop’s Mission is to provide digital brands with world-class talent to deliver an unforgettable customer experience to its customers. TalentPop’s Vision is to transform the way online brands think about how they manage their customer experience.

They have 1000+Team Members and working with 500+Brands operating in 10+Countries.

What do they Offer?

Talent Pop have the following services;

• Provides businesses with dedicated virtual assistants who are trained to handle a variety of customer service tasks.
• Expert training to their virtual assistants
• Their virtual assistants are available 24/7 to answer customer inquiries
• Can scale its services to meet the needs of businesses of all sizes.
• They provide their services with affordable pricing to accommodate all business sizes

Types of Jobs they hire

They have Fulltime Jobs and a lot of remote jobs. Some of the jobs offered on Talent Pop are Virtual Assistants, Junior People Operations Specialist, Junior Operations Specialist, Customer Service Agent,Team Lead, Administrative Growth Assistant, Recruitment specialist and Creative Growth Assistant.

Locations they hire from

They operate from Pakistan, United States , Jamaica, Canada, Philippines, UAE and South Africa. They have both On-site and remote jobs.

Qualifications & Experience Required

• Minimum of two years experience required on a job you will be applying for
• E-commerce experience is a plus
• Strong critical thinking skills
• Be able to work in a fast paced working environment
• Exceptional time management and organisational skills.

Tools & Materials that are required by TalentPop to work for them

• Reliable internet connection(back up ISP is also required)
• Reliable working PC

Pros of working for TalentPop

• Great Clients
• Work From Home
• Team Outings
• Flexible Work Schedule
• Full Healthcare Coverage
• Parental Leave
• Great Work Culture
• Paid Time Off
•  You will work alongside a team of winners that will inspire you daily.
•  Work with a collaborative team and environment.
•  Clear progression plan and career advancement

Payment schedule

• Talent Pop pays monthly
• Paid vacation days
• 13th cheque on Christmas

Working Hours

• 40 hours a week, most schedules are 9 am to 6pm EST (9 PM – 6AM PH)

Cons of Working for Talent Pop

• Authoritarian style of management and some workers have complained of lack of accountability from the seniors
• Not very diverse in management, when it comes to remote jobs management does not really give attention to employees queries or they usually reply late
• Not for people who don’t thrive in fast paced environment

Application Process

Apply

• Tell them about yourself and dive into your past experience and everything you think they need to know

Live Video Interview

• Interview with their friendly team of experts so they can learn more about your past work experience, skills, interests and what makes you unique

Skills Training

• Attend Skills Training where you will learn more about TalentPop’s processes, best practices and go through technical training on various e-commerce topics.

Get Started

• Now you get your chance to work hand in hand with some of the coolest brands across the world.