Agrinet is Hiring a Receptionist in Centurion Gauteng

Responsible to handle all incoming calls, and the entire well-established and functional telephone system. Receiving visitors to and responsible for own general administration and documentation.

DUTIES AND RESPONSIBILITIES OF THE JOB:

• Operate Switchboard on a daily basis and answer telephone a friendly manner in average of 5 seconds per call and assist all clients in order to deliver excellent customer service
• Screening of call and only transfer when applicable on a daily basis
• Always, when transferring calls to an internal customer ensure the customer is available or someone in the team that can assist.
• Send an email to the internal customer when taking a message with the necessary details (Client name, telephone number, brief reason for call, time called).
• Always determine nature and purpose of the visit
• Immediately phone internal customer to receive visitor at reception
• Do not allow any external visitor to enter the building unassisted
• Ensure that the reception area is always presentable and neat.
• Transfer calls to the correct internal client or assist with the necessary information from external clients
• Manage the Car Wash schedule
• Ensure there is enough sign in paper to the employees on a daily basis and submit to the Risk Manager daily
• Receive incoming hand delivered mail/courier parcels and ensure relevant person signs for it or sign for it after obtaining approval from the relevant person
• Send Birthday Emails to Agrinet employees daily
• Arrange with the relevant line manager for a temporary person when taking leave

Requirements

• National Senior Certificate
• At least 1 year working as a receptionist / switchboard operator Switchboard experience.